experts in Wireless & Public Safety Solutions


IBWS Mission

IBWS provides consulting and design/build / monitor / maintain services to building owners and enterprise customers looking to implement a cellular enhancement or ERRCS. Our expertise is in determining the most suitable and affordable technology to address your need. Wireless networks are oftentimes designed and installed by companies that either have an expertise in one area or business arrangement with one OEM- so you get what’s appropriate from them but not what’s suitable for you.

IBWS determines what’s best for you and partners with companies that will deliver a customized solution to meet your needs.

Meet our team

Wireless and Public Safety Experts

IBWS partners with companies that provide world-class wireless and public safety solutions. These intertwined technologies require subject-matter experts who can ensure customer requirements align with the appropriate solution. This guarantees that customers acquire what’s perfect for them, not what’s simply adequate. Our guarantee is that we have or will find the solution that’s right for you!



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Tom Doyle has been involved in Wireless Networks and Public Safety solutions for 25 years. At SCA, in the mid 1990s, he helped that company launch one of the first wireless software products to work over Cellular Digital Packet Data (CDPD) networks.

Steve Ray

VP, RF Engineering

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Steve Ray has spent over 31 years in design and development of RF products and solutions for the wireless telecom and base station industry.

Pamela Aden

Business Development

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Pamela handles IBWS’s Business Development efforts to its indirect channel (Low Voltage, Electrical Contractors, General Contractors). Her mission is to prospect for companies looking to partner with IBWS to provide either ERRCS or Cellular DAS services as part of their customer solution set and in conjunction with their primary business focus. As a speciality DAS company, IBWS partners with licensed contractors to provide a turnkey solution to customers. Please contact Pamela if you’re looking to partner with IBWS.


Sales Executive Assistant

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Teresa is highly qualified in supporting Tom and his team in various sales and administrative tasks with over 15 plus years in the computer and technology environment.  She is able to handle many of the administrative and prospecting tasks to support our end user customers and assist in finding new customers.

Organizations We Belong To:

Education Center

Wi-Fi Calling Versus Cellular DAS

Should a building owner or facilities manager ever consider installing a Wi-Fi network for Wi-Fi calling in lieu of a Cellular Distributed Antenna System (DAS) when the cellular signal is poor? The short answer: No! We could end this here but then what then would be...

A Simple Guide to ERRCS Process and Components

One challenge to the design and installation of an Emergency Responder Radio Communication System (ERRCS) is that the process and codes required to implement vary by jurisdiction. This is one of the fundamental differences between an ERRCS and a Cellular Distributed...

Common ERRCS Myths

Emergency Responder Radio Coverage Systems (ERRCS) are critical in ensuring that first responders have reliable communication capabilities within buildings during emergencies. Despite their importance, several myths and misconceptions about ERRCS exist. Here are some...

ERRCS in 2024

Emergency Responder Radio Communication Systems (ERRCS) are essential for ensuring that first responders can communicate effectively in all areas of a building during emergencies. The prevalence of ERRCS in the United States has been growing over the last five years,...

Cellular DAS Versus ERRCS

We’ve maintained for some time that Cellular Distributed Antenna Systems (DAS) and Emergency Responder Radio Communication Systems (ERRCS) or ERCES (…Communication Enhancement…) are the flip side of the same public safety coin: Cellular DAS is critical to make 911...

Questions to Ask Your ERRCS Integrator

The way integrators approach ERRCS installation can vary widely based on the nature of the building or facility, the needs of the client, the local regulations, and the specific technologies being implemented. Below are some ways integrators might differ in their...

ERRCS Trends & Site Surveys

Here are ten miscellaneous thoughts on trends in the Emergency Responder Radio Communication System (ERRCS). 1. Integration with 5G Technology With the rollout of 5G networks worldwide, ERRCS are expected to evolve to integrate with these networks, which promise...